37.5 hours per week; varying schedule to include days, evenings, weekends, statutory holidays, and some overtime
Reporting to the Senior Manager, Animal Operations and working closely with the Manager, Animal Flow, this individual will ensure the continued success of the Society by supporting the Animal Health and Wellness team in offering the highest standard of care to every animal that enters the facility; and will work to create innovative preventative health programs and protocols to ensure the continuous well-being of the entire CHS animal population, both in shelter and in foster homes.
The CHS Animal Health & Wellness team performs high quality work at a very high volume, so the successful candidate must be flexible and able to perform exceptionally well in these conditions, leading the team by example.
Work alongside the Senior Manager, Animal Operations and other members of the management team to achieve the strategic goals outlined in the strategic plan, as approved by the Board of Directors.
Provide leadership and direction to the Veterinarians and Registered Veterinary Technologists (RVT’s) and support the team in the management of the CHS veterinary clinic and in building strong relationships with other operational teams.
Provide mentorship, supervision, and regular feedback to team members, including veterinary students, to build a team culture which embodies the values of the organization.
Perform regular performance evaluations and goal setting of team members to ensure each employee is contributing to the success of the team and organization as a whole.
Develop continuing education programs as per applicable professional requirements to ensure Society veterinary staff is informed of advancements and changes to the industry and support veterinary staff in the achievement of their individual development goals.
Recommend appropriate personnel changes to management, including appropriate hires and potential dismissals.
Manage the Veterinarian schedules to ensure adequate coverage during operational hours, which includes assisting the Senior Manager in the development of a robust locum and on-call list in cases of absence or during periods of heavier workload to manage animal flow.
Assist in building organizational capacity through the development of high-impact, meaningful volunteer opportunities for members of our community.
Work closely with the Manager, Animal Flow and other operational teams to proactively plan for the intake and flow of each animal to ensure optimal length of stay.
Develop standard operating procedures with ongoing research and review to incorporate best practices with an emphasis on staff and animal safety.
Represent the Animal Health & Wellness team and actively participate in all Operational Committees (e.g. Case Management, HART, Operations, ASV)
Represent Calgary Humane Society in a professional and courteous manner at all times when interacting with key stakeholders including, but not limited to regulatory bodies (ABVMA and CAVM), the veterinary community, Adopters, Volunteers, Foster Parents, , etc.).
Support management in the creation of annual operating and capital budget for the department.
Manage the daily operations of the veterinary clinic, including scheduling & flow, as well as Veterinarian daily duties and tasks.
Ensure animals in the care of the Society are receiving the necessary and appropriate veterinary care promptly thereby enabling them to move through the shelter in a timely manner.
Work with other operational teams to ensure housing and enrichment programs are adequate to maintain good mental health for each animal and all potential safety concerns with respect to physical environment are brought to the attention of the Facility team. .
Develop collaborative working relationships with various post-secondary institutions offering DVM courses to create mutually beneficial programs. This includes comprehensive onboarding, monitoring, and evaluation processes for practicum placements.
Lead weekly team meetings and weekly Veterinarian meetings, ensuring the team is kept up to date on organizational changes and events, and that medical plans for animals are made and executed in a timely manner.
In consultation with management, identify and develop partnerships with external parties for provision of specialized services outside of the Society’s normal scope of work.
Support the Protection and Investigations Peace Officers to provide expertise as required for animal cruelty and neglect cases which may include court reporting and testimony
Ensure controls are in place for purchasing appropriate medications for treatment of all shelter animals, that the use of narcotics is properly tracked, procedures for destruction of narcotics are in place an and all protocols are in compliance with regulatory requirements.
Recommend changes to current veterinary protocols and procedures to management based upon feedback and ideas generated by the team, technological advancements or other changes within the veterinary industry.
Ensure compliance with all regulatory bodies including, but not limited to, the Alberta Veterinary Medical Association (ABVMA) and the Calgary Academy of Veterinary Medicine (CAVM).
Support veterinary team with regular veterinarian duties as required; triage, infectious disease, humane euthanasia, surgery (spay/neuter, dentistry, diagnostic, wound repair, etc.).
DVM Degree from accredited university.
Member in good standing with the AB.VMA.
Post DVM graduate certificate in Shelter Medicine an asset.
Minimum five years of supervisory experience successfully leading a large, dynamic team with diverse skill sets.
An in-depth understanding of animal behavior is a definite asset as is some familiarity with domestic animals other than cats and dogs (rabbits, small rodents, birds, iguanas, etc.).
Committed to promoting teamwork and inspiring individual excellence with a positive attitude.
Excellent interpersonal skills.
Successful candidate will be required to provide a Police Information Check at their own expense to be arranged by CHS.
Experience with Pet Point shelter management software an asset.
Organized, detail oriented.
Excellent team player.
Flexibility to work days, evenings, weekends, and overtime on short notice if/when required.
Strong working knowledge of Microsoft Office.
About Calgary Humane Society
Calgary Humane Society is a dynamic, non-profit organization whose vision is to use innovative strategies to lead, inspire, and educate in the humane treatment of companion animals, fostering an enlightened community, which consistently demonstrates respect and compassion for all animals.
Our mission is to help as many animals as we can.
As an organization, CHS values compassion, teamwork, respect, integrity, innovation, and commitment.